Scenario
Compromised account
The account owner reports an unexpected email change and cannot complete the usual sign-in flow.
Eupport path
- 1Secure the linked email account and review recent security notices.
- 2Prepare the details needed for the platform’s official compromised-account process.
- 3Follow the platform’s response and document each next step.
Outcome
Endpoint: the platform verifies ownership and restores account access.